Staff Turnover

So the nature of the business is that staff will turnover, probably more often that you would like. The good ones will move on too quickly and the marginal ones will stick around longer than you should let them. At least that is how it feels when a good one leaves. Things I plan to take away from the most recent loss:

• Find out why your employees are working for you - I never could figure out what she wanted from our spa, why she chose to work for us after leaving a high end, well known spa. I plan to ask the rest of my staff what their goals are.
• Make sure your employees know they can come to you with issues - the employee that just left mentioned a couple of easy, easy, easy to solve issues as reasons why she was leaving. She had never mentioned these once to either owner. I have made a point of mentioning to my remaining staff that I hope they feel free to mention any concerns to us, so we can solve them or at least try.
• Find out what appreciation looks like to my employees, I read this on another blog and I love it. I had never really thought about how my employees might not be feeling my appreciation because it isn't what they consider appreciation. Why run that risk when you can just ask them what they are looking for. Doesn't hurt to ask!!

Hopefully our hunt for a new employee will turn up a great fit, in short order. Has anyone tried offering a hiring bonus?